Frequently Asked Questions

Where is Milligram based?

Can I shop in person?

Orders and delivery

When will my order ship?

When will my order arrive?

Can you leave my order outside my door?

Where do you ship to?

What payments do you accept?

Returns

How can I return an order?

Friends For Life

Can anyone join Friends For Life?

How do I join Friends For Life?

How can I check my loyalty status?

Is there a Friends For Life loyalty card?

Can someone else be included on my Friends For Life account?

If I shop online and in-store do all the purchases go on my account?

Friends for Life tiers

I'm already a Friend For Life – how will I fit into the new program?

I currently get 10% off for life – will I still get this?

What are the Friends For Life tiers and how do they work?

How do I move up a Friends For Life tier?

How do I maintain my Friends For Life tier?

What is a Friends For Life Anniversary Date?

How is my Friends For Life spend calculated?

Friends For Life - the Benefits

What gifts will I get?

How do I receive my gift?

What is the biannual voucher?

What is the Birthday Discount?